Popular Articles
Gaining Access to Customer Azure Subscriptions (Indirect Partners)
As an indirect Microsoft partner, you don’t automatically receive access to your customer’s Azure subscriptions through Partner Center. However, you can still gain access by adding your partner tenant’s Admin Agent group (Or your GDAP security group) ...
Granular Delegated Admin Permissions - GDAP Overview
This article explains how Granular Delegated Admin Permissions (GDAP) impact access to customer tenants and the requirements for full functionality in Sync 365. Microsoft Resources for GDAP Granular Delegated Admin Privileges (GDAP) Introduction - ...
Override start date for initial sync to your PSA
When performing your initial set up of Sync 365 License, it is common that you would have already been billing your customers. One feature we have is to override the start date when you first set up your customers. This allows you to time the product ...
Global License Exclusions
Automatically exclude licenses that you are never going to bill or sync! There are typically a few license types in Office 365, that are either free or that you will never bill to the customer. Our global exclusion function allows you to setup once ...
How Prorate works - Connectwise
Sync 365, leverages the prorate option for Connectwise Manage agreements to allow you to effectively bill your Office 365 license. This article provides a description on how we implement this to give you a better understanding. Prorate Additions By ...