With Sync 365 you have a range of options to generate the quantity of what you need to bill.
Custom License Ideas
- Bill your managed users by one of the following:
- Azure AD Licensed users
- A group in Azure AD
- Copying a Microsoft 365 License
- Bill your user Mailbox Microsoft 365 Backups (Skykick, Backupify, Veeam Office 365 Backup, Cove Data Protection, Dropsuite) by:
- User mailbox count
- Licensed Azure AD users
- Bill your email security provider by:
- Bill your custom bundles that get provided to managed users by:
- Azure AD licensed users
- User mailbox count
- Azure AD group
- Bill your signature management platform by (i.e. Exclaimer):
- Azure AD group that has signatures applied
From using an AzureAD Group to bill for all your managed users, through to billing per mailbox or for all active Azure users.
- Per Mailbox (Active user mailbox only)
- Per Mailbox (shared mailbox only)
- Per Mailbox (Shared and user mailboxes)
- Linked to an Office 365 license count
- You can select single or combine multiple licenses into the custom license
- Based on the users in Office 365/Azure AD (additionally filtering by licensed and by the domain name in their UPN)
- Based on a group in Azure AD
- This will count users and devices
- This will include nested groups
- Microsoft will return all users in the group regardless of if they are licensed or active
Adding a custom license
Open the sync agreements page for the company you would like to create a custom license billing sync for
- Open the company that you would like to create a custom license for
- Scroll down to the custom license section and click on “Add custom license”

- Provide a name for the license and select if you would like it to either
- Count user mailbox
- Count shared mailbox (tick both of these to count both user and shared)
- Select a license from the company to copy its quantity
- Select either a single license or multiple licenses
- Azure AD Users
- Count only licensed users
- Count users with a specific domain name in their UPN
- Users in an Azure AD Group
- Enter the name of the group

- Click save
- Click into the Custom License you have created
- Select your options as normal for this new license.