Master Index Page for Troubleshooting Microsoft 365 Errors

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• Understanding the Company Info License page

  The Company info page is where you will see all Microsoft Licenses and custom licenses for an added company. This page explains each of the components License Overview The license overview list gives you key information about the licenses in a tenant ...

• AADSTS50079: Due to a configuration change made by your administrator, or because you moved to a new location, you must enroll in multi-factor authentication

  Error: AADSTS50079: Due to a configuration change made by your administrator, or because you moved to a new location, you must enroll in multi-factor authentication to access This can typically be caused by a conditional access policy in your ...

• AADSTS500014 – Exchange Online Service Principal Disabled. Fix Disabled Service Principal for Outlook.office365.com

  AADSTS500014: Exchange Online Service Principal Disabled - The service principal for a Microsoft 365 resource is disabled. This may indicate that a subscription has lapsed or the administrator has disabled the application. This error occurs when ...

• AADSTS530034 / AADSTS530032 – Delegated Admin Blocked Due to Risk

  Error: AADSTS530034 / AADSTS530032 – Delegated administrator or user blocked due to risk This error occurs when Microsoft flags the delegated admin account as a risky user, or when security defaults block access unexpectedly. Cause: Risky user ...

• AADSTS500571 – Guest User Account Disabled

  Error: AADSTS500571 – The guest user account is disabled This error typically happens when your named user account (used for delegated admin access) has been added to the customer tenant as a guest user — usually from SharePoint, OneDrive, or Teams ...