Master Index Page for Troubleshooting Microsoft 365 Errors

• Related Articles

• PSA posting and proration date errors

  PSA posting and proration date errors This article explains common PSA posting errors that happen when Sync 365 updates Microsoft 365 licence quantities, Azure billing, or custom billing items into your PSA agreement or contract. These errors are ...

• AADSTS50079: Due to a configuration change made by your administrator, or because you moved to a new location, you must enroll in multi-factor authentication

  Error: AADSTS50079: Due to a configuration change made by your administrator, or because you moved to a new location, you must enroll in multi-factor authentication to access This can typically be caused by a conditional access policy in your ...

• Missing Billing Profile alerts

  Missing Billing Profile alerts A Missing Billing Profile alert means Sync 365 has found a Microsoft 365 licence, subscription row, or billing item that does not yet have a billing profile assigned. Billing profiles tell Sync 365 which PSA product, ...

• AADSTS500014 – Exchange Online Service Principal Disabled. Fix Disabled Service Principal for Outlook.office365.com

  AADSTS500014: Exchange Online Service Principal Disabled - The service principal for a Microsoft 365 resource is disabled. This may indicate that a subscription has lapsed or the administrator has disabled the application. This error occurs when ...

• AADSTS530034 / AADSTS530032 – Delegated Admin Blocked Due to Risk

  Error: AADSTS530034 / AADSTS530032 – Delegated administrator or user blocked due to risk This error occurs when Microsoft flags the delegated admin account as a risky user, or when security defaults block access unexpectedly. Cause: Risky user ...