Sub User Accounts - Create & Invite in Sync 365

Sub User Accounts

You may need to provide someone in your business an account to Sync 365 License. The Sub User Accounts function, allows you to create users for your company so they can log in and configure on your behalf.


  1. Log into Sync 365 License
  2. Select Tools> Sub User Accounts
  3. Click on the + to add an account
  4. Enter in a username (we recommend using their email address), their name and their email. (If this matches their Microsoft 365 email, they can log in to the portal with the "Sign in with Microsoft" option.
  5. Select the access permission you require them to have
  6. Select “Invite Subuser”
  7. They will receive an email with an invitation to activate their account. This will let them set their password and log in.
  8. We strongly recommend that enable MFA on their account after they log in

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