Sync error log has "Addition Object Invalid" error

Modified on Fri, 2 May at 8:32 PM

If you are having issues with a license syncing to your agreement and you are seeing the error "Addition Object Invalid" this is typically caused by a mismatch in the effective date.

This should be a rare occurrence, but you can check your agreement start date and Billing start date in connectwise to make sure it is correct.
If all is looking good, please reach out to support so we can get more information on the error.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article