Monthly Reports of Customer Users
With our monthly customer user reports, you can easily send a report each month to one of your customers detailing their end users and what licenses they have assigned.
Adding Your Logo
- Open up Tools and Logs> Settings
- Scroll down and upload an image in the “Logo for Monthly Report and User Portal. (Make sure theimage is smaller than 502×81 pixels. Jpg or png.
Schedule a Customer Report
- Open the Companies page
- Open the customer you would like to setup a report for
- Click the “Monthly Report” tab
- Enter in the details and the email you would like the report to go to
- Day of the month to send
- If you would like to group by the type of license or no grouping

- You can tick “also send a report now” to send a report straight away
The report will now be scheduled to send on that day of the month.
Any reports you have added will show in the list below. You can download the pdf of any sent reports by viewing that report record.
Related Articles
Customer Discounts
The Customer Discounts function allows you to easily apply discounts to specific license billing profiles and have an expiry of when the discounts will stop. This is a great option to either provide a discount for a certain period of time, or an ...
Split and merge subscription rows, duplicate counts and default licence view
Split and merge subscription rows, duplicate counts and default licence view This article explains how the Split and Merge options work in Sync 365, why a Microsoft 365 licence may appear as multiple subscription rows, and what to check if licence ...
Using Filters in Calculated Custom Licenses
Using Filters in Calculated Custom Licenses Filters let you narrow a calculated custom license so it only counts the users, licenses, or subscription data that match the billing rule. This is useful when one Microsoft tenant contains different ...
Custom License Billing and Calculated Custom Licenses
Custom License Billing and Calculated Custom Licenses Sync 365 custom licenses let you create a billable quantity when the item you need to bill does not map cleanly to one Microsoft 365 license SKU. Use normal Microsoft license mapping for standard ...
Calculated Custom License Examples for MSP Billing
Calculated Custom License Examples for MSP Billing Calculated custom licenses are best used when an MSP billing quantity needs service logic, filters, inclusions, exclusions, or overage calculations. Use a standard custom license for copying a ...