Sync 365 lets you view Microsoft 365 licences either as combined licence rows or as individual subscription rows.
This is managed directly in the licence table using the Split and Merge controls. Sync 365 no longer uses a separate Bill by Subscription ID option.
Split separates a Microsoft 365 licence into its underlying subscription rows.
Use Split when the same licence needs to be billed differently based on the subscription term, billing cycle, price, or renewal date.
For example, you may have Exchange Online (Plan 1) with:
Splitting the licence lets you map the annual subscription to one billing profile and the monthly subscription to another billing profile.
Merge combines subscription rows back into a single licence row.
Use Merge when all subscriptions for that licence should be billed the same way and use the same billing profile, PSA product, agreement, or contract.
The control shown depends on the current state of the licence. If the licence is merged, you can split it. If the licence is split, you can merge it.
You can choose whether Sync 365 shows licences or subscriptions by default.
This setting controls the default view, but you can still split or merge individual licence rows as needed.
Split a licence when:
Merge subscription rows when:
Sync 365 automated licence mapping uses subscription-level information where needed. This helps handle NCE scenarios where the same licence name can include multiple terms or billing cycles.
If Sync 365 cannot safely determine the correct billing profile, the row may still show a Missing Billing Profile alert. Review and map the row manually before billing.
If you previously mapped a licence as one combined row and later split it into subscription rows, check your PSA agreement or contract for old additions that may still exist.
You may need to cancel or clean up old PSA additions to avoid billing the same licence twice.