Sub User Accounts

Created by Leon leon.b@sync365.app, Modified on Tue, 29 Nov 2022 at 10:19 PM by Leon leon.b@sync365.app

You may need to provide someone in your business an account to Sync 365 License. The Sub User Accounts function, allows you to create users for your company so they can log in and configure on your behalf.


  1. Log into Sync 365 License
  2. Select Tools and Logs > Sub User Accounts
  3. Click on the + to add an account
  4. Enter in a username (we recommend using their email address), their name and their email. (If this matches their Microsoft 365 email, they can log in to the portal with the "Sign in with Microsoft" option.
  5. Select the access permission you require them to have
  6. Select “Invite Subuser”
  7. They will receive an email with an invitation to activate their account. This will let them set their password and log in.
  8. We strongly recommend that enable MFA on their account after they log in

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article