Custom License Billing

Created by Leon, Modified on Wed, 19 Apr 2023 at 12:46 AM by Leon

With Sync 365 you have a range of options to generate the quantity of what you need to bill.

Custom License Ideas

  • Bill your managed users by one of the following:
    • Azure AD Licensed users
    • A group in Azure AD
    • Copying a Microsoft 365 License
  • Bill your user Mailbox Microsoft 365 Backups (Skykick, Backupify, Veeam Office 365 Backup, Cove Data Protection, Dropsuite) by:
    • User mailbox count
    • Licensed Azure AD users
  • Bill your email security provider by:
    • User mailbox count
  • Bill your custom bundles that get provided to managed users by:
    • Azure AD licensed users
    • User mailbox count
    • Azure AD group
  • Bill your signature management platform by (i.e. Exclaimer):
    • Azure AD group that has signatures applied

From using an AzureAD Group to bill for all your managed users, through to billing per mailbox or for all active Azure users.

  • Per Mailbox (Active user mailbox only)
  • Per Mailbox (shared mailbox only)
  • Per Mailbox (Shared and user mailboxes)
  • Linked to an Office 365 license count
    • You can select single or combine multiple licenses into the custom license
  • Based on the users in Office 365/Azure AD (additionally filtering by licensed and by the domain name in their UPN)
  • Based on a group in Azure AD
    • This will count users and devices
    • This will include nested groups
    • Microsoft will return all users in the group regardless of if they are licensed or active

Adding a custom license

Open the sync agreements page for the company you would like to create a custom license billing sync for

  1. Open the company that you would like to create a custom license for
  2. Scroll down to the custom license section and click on “Add custom license”
  3. Provide a name for the license and select if you would like it to either
    1. Count user mailbox
    2. Count shared mailbox (tick both of these to count both user and shared)
    3. Select a license from the company to copy its quantity
      1. Select either a single license or multiple licenses
    4. Azure AD Users
      1. Count only licensed users
      2. Count users with a specific domain name in their UPN
    5. Users in an Azure AD Group
      1. Enter the name of the group
  4. Click save
  5. Click into the Custom License you have created
    1. Select your options as normal for this new license.

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