Exclude Tenant Notifications in Partner Center

Exclude Tenants from notifications

If you have a tenant in your partner center list that you do not manage and you are getting notifications for them, you can exclude the tenant so it stops the alerts.


  1. Go to Tools> Settings
  2. Click "Exclude Tenant" 
  3. Select the tenant from the list and save it.

You should no longer get alerts for that specific tenant

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